*Who We Are*
NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement.
We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor.
NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.
To learn more, please visit: https://www.
NFP.
com.
*This is a full-time position working from either our Evansville or Indianapolis, IN office.
We offer the flexibility of some work from home; not fully remote.
*
*The Role at NFP*
*Summary:* The Account Manager interacts with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives.
You will prepare applications, specifications and marketing strategy for new business as well as the renewals of assigned clients.
In this role, you will take on the role of lead consultant and primary point of contact for their assigned clients.
You will have revenue goals and/or client retention targets in managing their book of business.
*Essential Duties and Responsibilities:*
* Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.
* Responsible for accurate information such as updated exposures, driver information, reporting forms, signed endorsements and miscellaneous information to avoid any E&O claims.
* Maintains a follow-up system to ensure policies, endorsements and other information is received to comply with requests.
* Build and maintain strong relationships with carriers, and clients through regular contact and client visits.
Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues.
* Will proactively develop relationships with carrier and client contacts and take active role in meeting.
*Knowledge, Skills, and/or Abilities:*
* Highly organized with excellent verbal and written communication skills
* Self-confident to make sound independent decisions
* Ability to successfully interact with a variety of people and function well both in a team environment and autonomously
* Ability to handle situations in a calm, courteous and professional manner
* Customer focused to establish and maintain effective relationships
* Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook
* Ability to prioritize multiple tasks to meet deadlines
* Possess strong analytical and problem-solving skills
* Sharp attention to detail, decision-making skills, and problem resolution
* Flexibility and adaptability to changing priorities, deadlines and technology
*Requirements*
* P&C license required upon hire
* P&C Account/Client Management experience in Personal Lines required
* Strong verbal and written communication skills
* Highly professional and self-motivated
* Excellent interpersonal skills with the ability to communicate with clients, colleagues, and carriers
* Proficiency in Outlook, Word, and Excel
*Preferred*
* A bachelor’s degree preferred or equivalent work experience.
High school diploma or GED required
* Typically, more than 2 years of Personal Lines industry and product line experience in managing a book of business
* Experience with Epic a plus or any agency management or CRM
*What We Offer*
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more.
Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
*NFP and You.
.
.
Better together!*
NFP is an inclusive Equal Employment Opportunity employer.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Health insurance
* Paid time off
* Parental leave
* Tuition reimbursement
* Vision insurance
Weekly day range:
* Monday to Friday
Work setting:
* Hybrid remote
Ability to commute/relocate:
* Evansville, IN 47715: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Personal Lines (NOT Benefits or Life Insurance): 3 years (Required)
License/Certification:
* Property & Casualty License (Required)
Work Location: Hybrid remote in Evansville, IN 47715