Customer Relations Representative – State Farm Team Member
Position Overview: Anne Thrasher Boyd’s State Farm Agency is seeking a qualified professional to join her winning team for an opening within the Front Desk Representative Position.
She is seeking an energetic professional interesting in being the first point of contact for customer's visiting her agency, helping her business grow, through value-based conversations and remarkable customer experience.
If you are a motivated, self-starter who thrives in a fast-paced environment and is looking to develop new skills in sales and customer service, then this is your opportunity for a rewarding career with excellent income and growth potential.
Apply today to our award-winning agency and you are guaranteed to hear back from our hiring team within 48 hours!
What do we offer? Anne Thrasher Boyd encourages each team member to bring their authentic skills and insights to work each day.
We offer a variety of benefits to support our team, including:
·
Hourly & Bonus
Paid Time Off (Vacation and Personal/Sick Days)
Monthly Bonuses
Valuable Work Experience
Health Benefits
401K
Sign-On Bonus for Already Licensed Professionals
Licensing Reimbursement (After 3 Months)
Growth Potential & Opportunity for Advancement within my Agency
Responsibilities: Each position covers a wide array of roles and responsibilities intended to develop your skillset and ensure your success at our agency.
Throughout our application process, you will also have the opportunity to learn what a day in the life at our agency would look like.
Greet customers and visitors, make them feel welcome and direct them to the appropriate person as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use customer-focused, needs-based review process to educate customers about insurance options.
Establish customer relationships and follow up with customers as needed.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain and strong work ethic with a total commitment to integrity and success each and every day.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Compensation: $14-$15 Hourly Wage
Hours: Monday-Friday 8:00 AM – 5:00 PM located in Henderson, Ky.
Requirements: Having previous insurance experience is not required to apply for this position.
We are looking for candidates that are enthusiastic and engaged to develop their skills and knowledge and are eager about role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Dedication to Customer Service.
Detail-Oriented Mindset
Ability to Work in a Team Environment
Ability to Effectively Relate to Customers
Proactive Problem Solving
Excellent Communication Skills – Written, Verbal, and Auditory
Self-Motivation
Achievements in Mutually Agreed Upon Marketing Goals
Experience in Marketing
Property & Casualty License (must be able to obtain)
How we elevate YOUR skills: By joining the team at Anne Thrasher Boyd's State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals.
Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.
Anne Thrasher Boyd's State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.
If you are motivated to succeed and can see yourself in this role, please complete our application.
We guarantee to connect with you within 48 hours on the next steps of the interview process.
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