D-Patrick is a family owned and operated dealership that strives to provide excellence in all we do.
We have been a well known community partner since 1934.
If you are looking for a stable career, then this is your opportunity.
Please apply!!
*JOB PROFILE: *This position ensures that every owner receives a proper delivery of the vehicle features and controls, with special emphasis on properly educating the customer about the technology in the vehicle.
*ESSENTIAL DUTIES AND RESPONSIBILITIES: *Present new Ford, Honda, Nissan and Used car products in an effective manner that ensures customer understanding.
Maintain a high degree of product and technical knowledge.
Conduct continuous research and maintain a collection of Ford, Honda and Nissan product and technical information.
Resolve customer inquiries for vehicle technology issues.
Master product knowledge on all vehicles.
Develop and practice presentations for all vehicles and their features.
Maintain and utilize a collection of technology information and resources to assist in explanations.
Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.
Demonstrate vehicles features, technical and dynamic systems, and controls.
Introduce and explain quick guides and online resources for more in-depth information.
Maintain a log of all customer deliveries.
May require travel up to 200 miles a day or overnight if needed.
Get along with others.
Requires being at work on time and having satisfactory attendance.
Any other duties assigned by management.
*QUALIFICATIONS:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent interpersonal skills, excellent communication skills (verbal and written), basic computer experience, ability to work well with others, perform duties with little or no supervision, ability to read and comprehend instructions and information, professional appearance, general knowledge of copy machines, and basic math skills.
Individual must be a self-starter and self-motivated, and be able to work evenings.
Must have knowledge of GPS apps such as Google maps, Apple maps, Waze, etc.
Individual should be honest, ethical, dependable and a team player.
*EDUCATION and/or EXPERIENCE: *High School diploma or general education degree (GED) and two years of customer service experience.
*SALARY:* $15-16/hour
*BENEFITS:*
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
*EXPERIENCE:*
* Customer Service: 2 years (Required)
Job Type: Full-time
Schedule:
* Day shift
* Evenings as needed
* Monday to Friday
License/Certification:
* Driver's License (Required)
Work Location: In person
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