Team Member Experience & Culture Officer

Overview: Old National Bank has been serving clients and communities since 1834.
With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.
As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in their growth and development.
We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
We are currently seeking a Team Member Experience & Culture Officer.
This position will design and cultivates positive experiences at every step of the team member lifecycle, building thoughtful company-wide practices consistent with ONB’s culture that engage and retain team members.
The Team Member Experience and Culture Officer will demonstrate strategic thinking and agility to advance Old National’s culture, recognition and engagement programs.
This role with be an excellent and valued partner with other teams and lines of business to execute on team member experience strategies and manage change across the organization.
This role will take ownership for all team member measurements of engagement.
The Team Member Experience and Culture Officer will also be responsible for special projects and ad hoc requests in collaboration with members of ONB Senior Management/Executive Leadership Team to develop and manage new culture initiatives and experiences.
Manages the Team Member Engagement and Communications Specialist.
Key Accountabilities Key Accountability 1: Team member engagement strategies, measurement and change Manages the team member experience listening program including in-person focus groups, lifecycle, engagement, pulse and ad hoc surveys.
Analyzes and Interprets results from listening feedback to drive change and experience improvement.
Provides strategic direction and oversight of Old National’s footprint-wide ACE Team network to provide local team member leadership and engagement opportunities.
Collaborates with departments, lines of business and senior leadership to ensure consistent and continuously improving team member experiences are occurring throughout the organization.
Provides expert guidance, communication and support to managers and leaders in executing team member experiences.
Provides thought leadership regarding team member change initiatives and developing communications.
Leads corporate program to assist team members in need and provides support for a positive experience.
Key Accountability 2: Internal brand and culture Serves as subject matter expert regarding Old National’s key culture concepts.
Drives development and sustainment of Old National’s exceptional culture through intentional and regular team member culture communications, a variety of touchpoints and engagement opportunities.
Cascades ONB’s culture throughout the organization by training, managing, motivating and leveraging a network of Culture Champions.
Manages Old National’s Mission, Vision and Values positioning and marketing through branding materials and incorporating MVV in all team member lifecycle touchpoints.
Incorporates culture into the new hire onboarding process.
Key Accountability 3: Team Member Recognition Continually analyzes and recommends ways to improve team member recognition through digital postings, communications, Old National’s intranet, collaborating with leaders and new innovations.
Manages and continually assesses Old National’s corporate recognition strategy and execution of programs.
Directs and manages Old National’s corporate service, anniversary and retiree recognition programs.
Identifies, negotiates and communicates team member corporate perks.
Qualifications and Education Requirements Bachelor’s degree in Marketing, Communications, Psychology, Human Resources, Business or related area 4+ years of related HR or Marketing experience required Advanced knowledge and skills in Microsoft Office and Excel Experience with Qualtrics platform a plus Strong communication and organizational skills; strong analytical and technical skills Key Measures of Success/Key Deliverables: Develops key relationships with Senior Leadership, ACE Team leads, and other leaders responsible for culture and engagement and drives team member experience through these relationships.
Deepens cultural understanding/competency for all team members.
Masters technical aspects of the Qualtrics platform and its capabilities and continually leverages the technology to measure and improve the team member experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position Our culture is firmly rooted in our core values.
We are optimistic.
We are collaborative.
We are inclusive.
We are agile.
We are ethical.
We are Old National Bank.
Join our team!