Orthopaedic Associates is a fast-paced, 12-physician orthopaedic practice with four locations in Evansville and Newburgh, IN and Henderson, KY.
We are currently looking for a Front Desk Receptionist to join our Front Desk team.
This is a full-time, benefits eligible position.
We are closed on the six major holidays and employees are eligible for holiday pay and insurance after completing their first 60 days of employment.
We also offer a lucrative PTO plan and 401k with a matching component.
This position does require the employee to be able to work from any of our four office locations as needed.
Hours are generally Monday - Friday, 8am - 4:30pm.
We also offer a modified schedule, working 9 hours four days a week and one 4 hour shift once per week.
The Front Desk Receptionist will be cross-trained to do check in and check out.
They will be responsible for greeting patients, checking patients in and out of the office, collecting insurance co-payments, and scheduling patient appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcome and greet all patients and visitors when they check in/out and efficiently move patients through the office
Ability to multitask and keep up with a high volume of patients moving in and out of the office
Accurately enter and/or update new information within the patients chart, including insurance cards
Collect co-pays and other payments
Provide patients with support and guidance as needed
Schedule appointments as requested by the patient, the patient’s referring provider or the Orthopaedic Associates physician per office protocols
Scan patient documents to the patient’s electronic chart
Listen and respond to patient needs and concerns
Balance end of day reports
Close facility
Maintain patient confidentiality in compliance with company policies and procedures
EDUCATION, EXPERIENCE AND/OR SKILLS
High school diploma or GED certificate required
Strong interpersonal communication skills with a pleasant and cheerful attitude
Proficient with computers
Organized and detail oriented
Ability to multitask and work in a fast-paced environment and prioritize tasks based on importance
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